How To Disable The Device Administrator Privileges
Note: Settings shown in the following steps could be different for different phone manufacturers and Android versions. Look for the similar settings on your device.
To disable the android administrator settings, follow these steps on your Android device.
How Do I Find My System Administrator
The User Accounts icon can be found in Control Panel.On the User Accounts page, open up your user account by looking under, by picking the account to which you want to change heading, and finally at the User Account under section 1.In an account description, you should identify yourself as an administrator if you can identify Computer administrator.
Identifying The Domain Admin Account
To complete the Managed Google Play integration with MDM, you need to provide a few details, one among which is your Domain Admin Account. To know the same, follow the steps given below:
- Login to and select Admin Roles from the menu.
- Hover over Super Admin and click on View admins. Any account listed here can be used as a Domain Admin Account in MDM.
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Personally Owned Devices With A Work Profile Settings
Copy and paste between work and personal profiles: Block prevents copy-and-paste between work and personal apps. When set to Not configured , Intune doesn’t change or update this setting. By default, the OS might allow users to share data using copy-and-paste with apps in the personal profile.
Data sharing between work and personal profiles: Choose if apps in the work profile can share with apps in the personal profile. For example, you can control sharing actions within applications, such as the option in the Chrome browser app. This setting doesn’t apply to copy/paste clipboard behavior. Your options:
- Device default: Sharing from the work profile to the personal profile is blocked. Sharing from the personal profile to the work profile is allowed.
- Apps in work profile can handle sharing request from personal profile: Enables the built-in Android feature that allows sharing from the personal profile to the work profile. When enabled, a sharing request from an app in the personal profile can share with apps in the work profile.
- No restrictions on sharing: Enables sharing across the work profile boundary in both directions. When you select this setting, apps in the work profile can share data with unbadged apps in the personal profile. This setting allows managed apps in the work profile to share with apps on the unmanaged side of the device. So, use this setting carefully.
This Action Is Not Allowed By Your It Group
I have the Office mobile apps for Android deployed with MAM policies with the following settings:
Allow app to transfer data to other apps: Policy Managed Apps
Allow app to receive data from other apps: Policy Managed Apps
This works great on iOS, however the android device will simply give the error “This action is not allowed by your IT Group” when trying top open a attachement like Word, or a PDF with the PDF Viewer app installed with MAM policies, from the Outlook app.
The apps are set for available and we have tested with having the apps already on the device, as well as removing the apps, un-enrolling the device, re-enrolling and then pulling the apps down via the Company portal links.
Has anyone else deployed Office apps to Android with MAM policies successfully? Maybe I am missing something simple?
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Send Logs From Company Portal
In the Company Portal app, there are two ways to initiate email support.
Menu could be a software button or a hardware button, depending on which Android device you have.
Tap Send Email & Upload Logs.
After the upload is complete, tap your email app.
An email message will open with the incident ID pre-populated in the subject field. In the body of the email, describe the problem that you came across.
Disabling The Onedrive At Windows Startup:
1. The first thing you need to do is to disable OneDrive at startup. You can do this opening the Task Manager. You can open the task manager by right clicking over the Start menu icon and selecting it from the list. After it is opened, navigate to the Startup tab located at the top.
2. Inside the Startup tab, search for Microsoft OneDrive from the list, right click over it and select Disable. It would disable the OneDrive at Windows startup. Restart the computer and continue following further steps to fix permission issues.
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Protect Your Device With Psafe
While disabling administrator rights on your Android is often an easy process, the process can become a lot harder if you have malware installed on your device. Its possible that malware or spyware can be installed on your Android when you download a fake app from the Play store. Fake apps are often designed to mimic popular, well-known apps, and can range from harmless to malicious. The malicious apps might steal your personal information or corrupt your device by requesting certain permissions from your phone. Download antivirus software, such as PSafe Total, to scan your device for malicious apps that have been granted administrator privileges. PSafe Total will remove any malicious content found on your device, and work to protect your device against security threats 24/7.
Legacy Apple Push Notification Interface Deprecated
Q: Because the legacy binary interface for Apple Push Notification service is being deprecated in November 2020, how can I continue to use Authenticator app/Phone Factor to sign-in?
A: Apple announced deprecation of push notifications that use its binary interface for iOS devices, such as those used by Phone Factor. To continue to receive push notifications, we recommend that users update their Authenticator app to the latest version of the app. In the meantime, you can work around it by manually checking for notifications in the Authenticator app.
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What Is Device Administration
Device Administration is a security measure that can protect a lost or stolen device by locking or erasing the device. Generally, device administrator privileges can prevent a user from installing or deleting apps. It can also block or warn you of apps from unknown sources. Often, these apps can be harmless, but it is still a necessary security measure.
How To Find And Delete Hidden Administrator Apps
When the malware attempts to install, it will ask you to grant it elevated privileges. If you deny this request, the app will display frequent pop-up messages, often after you restart the device, asking again for those privileges.
However, pop-up messages don’t necessarily mean it’s malicious. A better way to confirm if you have unwanted, hidden admin apps installed is to check a particular setting on your phone/tablet.
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Fix Common Android Device Management Issues
Sign in using your administrator account .
Next, make sure that third-party Android mobile management is turned off:
|Wipe the account or device remotely|
Use Your Device’s Settings
Find all the apps that have admin privileges. This is the common way to list them, but the path to get there depends on your Android version:
Once you’ve accessed the list of device admin apps, disable admin rights by tapping the option to the right of the app. This will remove the check mark, or toggle the button to the off position.
Now you can delete the app normally. On some devices, you can tap the app right there in the admin apps list and then use the Uninstall app link to remove it immediately.
Unfortunately, this method won’t work for all variants of this malware since some hidden administrator apps can hide this deactivation option. You can find other installed apps through Settings > Apps & notifications > See all < #> apps, or Settings > Apps > All.
If you’re not sure what you’re looking for but you suspect there’s a hidden Android administrator app installed, this might be a good time to delete any and all apps you don’t use anyway so that that only legitimate apps you recognize are left on your device.
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Enrolling The Device Using G Suite:
- A device can be Forced-Managed using G Suite by registering as shown in the below steps.
- In case the device is already enrolled by other means of enrollment on the MDM and G Suite has to be added, it can be done by navigating to Accounts in Settings, and adding the G Suite account. This enables access and sync of all the G Suite features linked to the account.
To set up the device as Device Owner:
- Factory reset the device..
- During the set up, when the device prompts for the user account, enter the G Suite account credentials.
- It will prompt the ManageEngine MDM app to get installed on the device. Click on Install.
- Next, set up the device as Work Device, after which Device Owner privileges can be used by MDM.
To enroll device as Profile Owner:
- In the device, navigate to Settings > Accounts & Backup.
- Next, select Accounts > Google.
- Add the account registered with G Suite. The device will prompt to install the ManageEngine MDM app. Click on Install.
- Once installed, open the ManageEngine MDM app and enroll the device via Self-Enrollment Enrollment-via-invite.
- Once enrolled, a work profile will be created and the added G Suite account will be applied to the work profile successfully.
Tips To Keep Your Phone Secure
- Emporia State University
Hidden administrator apps are a type of malware that target Android devices. These threats are characterized by stealth implementation and elevated user privileges, so you don’t easily see them, and they can do more than a regular app can.
Not all Android administrator apps are malicious and not all malicious apps are hidden or have admin rights, but it’s possible for fake apps, spyware, and other unwanted apps to be both.
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Onedrive Camera Roll Missing Some Photos
If your camera roll is missing some photos, it may be because multiple photos have the same timestamp. This can happen if you take burst photos, or receive multiple photos from messaging apps.
To ensure all your photos are uploaded to OneDrive, follow these steps:
Open your OneDrive mobile app.
Go to Files and browse to where you want the photos to be.
Select to add the missing file.
Note: You can also upload photos by sharing them to your OneDrive from within your Gallery or Photos app.
How To Manage A Single Apps Permissions
To do this, well begin with the Settings app. Swipe down from the top of the screen once or twicedepending on your phoneand tap the gear icon.
Now go to the Apps section in the Settings.
Youll see a list of all the apps installed on your Android device . Tap one of the apps in the list to view more information.
Open the Permissions section on the App Info page.
Youll see all of the available permissions the app can use. The permissions youve Allowed are at the top, while the Not Allowed permissions are underneath. Simply tap a permission to adjust it.
Note: When revoking permissions from older applications, youll see a warning message saying, This app was designed for an older version of Android. Denying permission may cause it to no longer function as intended.
Some permissions only have binary Allow or Dont Allow options, but other permissionssuch as Location and Camerahave more options.
At the very bottom of the permissions list is an Unused Apps section. This is where you can toggle on a switch to Remove Permissions and Free Up Space. If you dont use the app for a while, the permissions will be revoked.
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How To View And Manage All App Permissions
To view and manage all app permissions at once, go to Privacy section of the Settings and select Permission Manager.
Youll see a list of different categories of permissions along with the number of apps installed that have access to that permission. Categories include Body Sensors, Calendar, Call Logs, Camera, Contacts, Files and Media, Location, Microphone, and more.
Select one of the permissions to see which apps have access to it. If you want to revoke an apps access to that permission, select the app and turn it off.
As with managing an individual apps permissions above, youll see a warning message if that app was designed for a previous version of Android. Most apps should continue working fine, anyway unless you revoke a permission thats central to any functionality.
As usual with Android, some of these steps may work differently on some devices. We performed this process with Android 12 on a Google Pixel phone. Android manufacturers often modify the interface on their devices, and some options may be in different places. Make sure to take advantage of other methods to check up on security and privacy.
The Machine Is Already Enrolled
Issue: Enrollment fails with the error The machine is already enrolled. The enrollment log shows error hr 0x8007064c.
This failure may occur because the computer:
- was previously enrolled, or
- has the cloned image of a computer that was already enrolled.The account certificate of the previous account is still present on the computer.
From the Start menu, type Run -> MMC.
Choose File> Add/ Remove Snap-ins.
Double-click Certificates, choose Computer account> Next, and select Local Computer.
Double-click Certificates and choose Personal/ Certificates.
Look for the Intune cert issued by Sc_Online_Issuing, and delete it, if present.
If the following registry key exists, delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OnlineManagement regkey and all sub keys.
Try to re-enroll.
If the PC still can’t enroll, look for and delete this key, if it exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95.
Try to re-enroll.
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.For more information about how to back up and restore the registry, read How to back up and restore the registry in Windows
Cannot Use A Ringtone From A Onedrive Music File
Here’s how to set a ringtone from a OneDrive music file.
From any Home screen on your device, tap Apps> Settings> Sounds and Notifications> Ringtone.
To use your own music file, scroll all the way to the bottom, then select Add ringtone.
Tap Complete action using: OneDrive, then tap Just once, if prompted.
Select the music file, and then tap Done.
If you want to set a ringtone from your device rather than from OneDrive, you may have to clear the OneDrive app defaults.
Go into Settings> Apps.
Scroll down and then tap OneDrive.
Scroll down and then tap Clear Defaults, and you’re done.
After you clear the OneDrive defaults, you should be able to use the Sound Picker whenever you choose OneDrive files as ringtones, instead of going to OneDrive.
Obtaining The Json File
- Login to and click on Create Project
- Create a project by providing a Project Name and then click on Create.
- Once the project is created, click on the Notification icon and click on the project creation notification message.
- Now, click on Explore and enable APIs available under Getting Started.
- Click on the key icon present on the left. Then click on Create Credentials and select Service Account Key from the dropdown.
- Click on the dropdown below Service Account and select New Service Account. Provide a service account name and for the parameter Role, select Service Account from the dropdown and select Service Account Admin.
- Click on Add Key and select Create new key. Ensure that the key type is set as JSON and then click on Create. Now, a JSON token is downloaded. This needs to be uploaded on the MDM server. After downloading the token, click on Close
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Permission To Access Your Location
Q: I got a prompt asking me to grant permission for the app to access my location. Why am I seeing this?
A: You will see a prompt from the Authenticator app asking for access to your location if your IT admin has created a policy requiring you to share your GPS location before you are allowed to access specific resources. Youll need to share your location once every hour to ensure you are still within a country where you are allowed to access the resource.
On iOS, Microsoft recommends allowing the app to access location always. Follow the iOS prompts to grant that permission. Heres what each permission level will mean for you:
On Android, Microsoft recommends allowing the app to access location all the time. Follow the Android prompts to grant that permission. Heres what each permission level will mean for you:
Allow all the time : While youre still accessing the protected resource, for the next 24 hours, your location will be shared silently once per hour from the device, so you will not need to get out your phone and manually approve each hour.
Allow only while using the app: While youre still accessing the protected resource, every hour, youll need to pull out your device and manually approve the request.
Deny and dont ask again: If you select this option, youll be blocked from accessing the resource.
Q: How is my location information used and stored?