Jitterbug Smart2 Medical Alert System Features
Many seniors choose a medical alert system for 24/7 monitoring in case of falls or other emergencies, but the Jitterbug Smart2 phone provides other safety solutions. As with medical alert systems, Smart2 users can request emergency help with the press of a button however, they can also request locksmith services and roadside assistance when needed. The Jitterbug Smart2 phone also helps elderly adults manage their life with brain games, weekly wellness calls and MedCoach. MedCoach lets seniors know when its time to request a prescription refill, and it also helps them remember when to take medications each day.
Seniors can share photos of their new haircut or home decor with faraway friends thanks to the Smart2s 13MP camera, which captures crisp, vibrant pictures. The camera includes a flash function, so seniors can snap pics in dimly lit environments.
Jitterbug Smart2 phones are not waterproof, so seniors should keep their phones away from tubs, pools and sinks. The phones battery dies after approximately 10 hours of moderate use, but the Smart2 comes with a charger.
Features For People With Hearing And Vision Impairments
Its compatible with hearing aids for users who have trouble understanding conversations on other cell phones . And if thats not enough, switch it to speakerphone for more powerful audio.
If you have vision impairment, its large backlit screen shows large print and a magnifying tool to make reading texts and numbers easier too.
Why Should Seniors Consider An Android Phone
The primary benefit of choosing Android is freedom. iPhones are known for simplicity and a general sleekness, but Android phones come in all shapes, sizes, and price points, allowing you to find the best option for your needs.
If, however, youre interested in an iPhone, check out our rundown of the best iPhones for seniors. Additionally, check out our other helpful guides to phones.
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How We Reviewed Jitterbug
Weve reviewed Jitterbugs parent company GreatCall before, so we already knew the ins and outs of the companys medical alert devices. To build on this knowledge, we scoured reviews from Jitterbug users to get the inside scoop on these phones for seniors.
Learn more about how we conduct reviews like this one from our SafeWise methodology page.
What I Learned From Lively’s Customer Service
As for my customer service experience, I learned why Lively received the North America Frost & Sullivan Award for Customer Service Leadership.2 I spoke with a representative named Martin from the Carlsbad call center, and he was exceptionally kind, patient, and forthcoming. Here’s what I learned during my chat with Martin:
- Lively’s call centers: Lively’s call centers are only U.S.-based, and the company prides itself on being the top senior phone specialist. It’s reassuring to know that a knowledgeable representative will be there to answer my call and my questions at any time.
- Helping seniors navigate technology: Martin explained that while other companies are giving up on flip phones, Lively is embracing them, knowing that this is a vital accessory for active seniors. As for smartphone customers, he said the team is also ready to provide additional guidance for those who are new to a touchscreen device. That extra level of support is a must-have in my book.
- Getting set up with Lively: When I asked Martin about tips for setting up the Lively phones, he directed me to a page on Lively’s website where there are step-by-step setup videos for both phones that include useful diagrams, so you can pause and review as you go. Lively phones are also delivered with a handy user guide that gives a detailed account of every single function and feature.
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Similarities And Differences Between The Jitterbug Smart2 And The Jitterbug Flip Phone
After dissecting the Jitterbug Smart2s capabilities in detail, the Jitterbug Flip Phone needs to be mentioned. The Flip Phone, also known as a Lively Flip, does not offer the advanced features of its smart counterpart but is reminiscent of the flip phones of the earlier years.
Instead, it takes an even more simplified approach. With its pared-down basic elements and overall focus on talk and text, the Jitterbug Flip Phone is a more basic alternative for seniors.
The two Jitterbug phones both offer some of the same essential services that are offered by the Lively Health and Safety Package. They also have boosted powerful speakers to help seniors understand each other.
Pricing is where they begin to differ. Theres about a 50$ difference between buying a Jitterbug Flip Phone and the price of a Jitterbug smartphone, the former costing 99.99$.
Monthly Flip Phone plans begin at 14.99$ while the ones for Smart2 begin at 17.48$.
The Flip Phone has a large screen accompanied by big buttons in contrast to the Smart2s 5.5 size touchscreen surface. The Jitterbug Flip has a simple analog Yes/No Menu while the Smart2 has a simple list-based menu. The Smart2 has access to voice-typing, mobile internet, and mobile apps while the Jitterbug Flip does not.
Accessibility Safety And Support For Jitterbug Smartphones
The three traits are emphasized within the different features of the Jitterbug phone. Weve already mentioned how the five features of its Lively Healthy & Safety Package have been integrated into the Smart2s functionality.
So lets talk about some of the other built-in options.
- Voice Typing Makes texting easier and faster to handle.
- Simple Menu Easy-to-read letters and numbers are highlighted and accessed via a list-based navigation system.
- Video Chat The pre-installed apps and the front-facing camera can let you video chat with friends and family.
- Internet Access to the web allows you ways to find directions, email, and social media contacts as well as daily news.
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Quick Responses For Emergencies
The Smart2’s built-in medical alert system allows users to signal for help during emergencies with a simple click of a button. Its Urgent Care lets users get in touch with an on-call medical professional, nurse, doctor, or NAED-certified agent immediately, whether to refill a prescription or to seek medical advice even without an appointment.
Through the 5Star service, people contacted can track the user’s location if needed. Caregivers can help users download the GreatCall Link app to stay updated on their patient’s whereabouts and needs. They will also be notified when the 5Star button is used and then dial 911 if necessary.
Customized App With Lively Phones
The emergency button app is not an app that can be downloaded onto any smartphone, whether Android phones or iPhones. The buttons functionality comes built into a Lively smartphone, so customers must have a Lively phone to access the app. Customers who want private medical alert monitoring will pay for a monthly Health & Safety package.
Customers can opt not to subscribe to their $20 a month monitoring plan. In that case, pressing the alert button will connect the phone user directly to 911.
There are two versions of Jitterbug phones, one is an Android Smartphone, and the other is a flipphone called the Jitterbug Flip. Even as more and more seniors are moving to smartphones, the flip phone continues to be a practical alternative for people who prefer that format.
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Does The Jitterbug Smartphone Have A Sim Card
Yes. It comes with a sim card. However, the sim card is built-in to the cell phone, which means you cannot remove or replace it with another card or change your phone number, unlike other phones.
Please note that your Jitterbug phone service for seniors is locked into GreatCall. Jitterbug does however offer a service wherein you can transfer your old phone number into the cell phone before its activation.
Jitterbug Lively Flip Phone Plans
- What network does lively flip use? Or what cell towers does Lively use?The GreatCall Lively Flip uses Verizons wireless network, its good to get services through the nation’s largest and dependable network.
- Jitterbug plans are available as low as $14.99 per month.
- With no-long term contract and No-cancelation fees, you can have the flexibility to change your plan at any time.
- For more information check out the Jitterbug phone plans.
Lively Flip Phone Health and Safety Services
- The Jitterbug Lively cell phone for seniors allows you to have access to exclusive lively health and safety services such as Urgent Response, GreatCall Link, Urgent Care, and GreatCall Rides.
- Health apps and safety services make Jitterbug phones senior-friendly phones and highly recommended forseniors.
- The Urgent Response button connects you to a highly trained agent who will confirm your location and get you the help according to your situation.
- The personal operator service connects you to a live friendly-operator who will assist you at any-time with things like phone numbers and directions.
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Providers Of Jitterbug Smartphones
The Jitterbug phone was created in collaboration with the worldwide mobile giant Samsung. GreatCall acts as its exclusive MVN operator which utilizes the Verizon network.
Verizon, in turn, supports CDMA and LTE bands 4/13. Verizons coverage extends to the majority of the US area. To get a better idea of its coverage area, click here.
The Bottom Line: Jitterbug Was Made With Seniors In Mind
Love them or hate them smartphones are here to stay. But you dont need to opt for a confusing, expensive model designed to keep your eyes glued to the screen.
Jitterbug phones from GreatCall offer user-friendly features tailored to older adults. The Jitterbug Smart2 and Jitterbug Flip come with quality audio, big buttons, and large print to make staying in touch easier.
Like other cell phone plans, you can cherry-pick your features for a custom monthly price. Some of the bonus features include Urgent Care virtual doctor visits, GreatCall Link, and a Personal Operator feature.
And every plan comes with 5Star Service that connects you to an emergency operator who can help you in a scary situation like a medical emergency.
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Keeps Seniors Engaged And Mentally Active
The Jitterbug Smart2 is packed with a ton of pre-downloaded Brain Games to improve seniors’ cognitive or mental functions. Digital puzzles may mitigate memory loss, improve attention, and keep seniors mentally active. As an Android smartphone, users can download more games on the Google Play app store as it has up to 32GB of storage.
Seniors can still reap the benefits of a traditional smartphone and take pictures of certain moments and memories with a 13MP camera. They can keep in touch with their loved ones as the Jitterbug Smart2 has a 5MP camera for video chat. Also, they will have Internet access and can stay up-to-date on the latest news and information with a little bit of guidance.
Should You Get A Jitterbug
I would recommend going ahead and getting a Jitterbug but make sure to check it out when you first get it to make sure everything works.
You can limit your initial cost until you’re sure it’s the right phone for you by signing up for the cheapest phone plan because they don’t refund the first months service. The basic plan only includes 200 minutes a month, but once you’re happy with the phone, you can upgrade to a plan that is appropriate for you.
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Lively Health And Safety Packages
Youre probably wondering: What exactly is a health and safety package? In short, theyre a range of services designed for older adults that provide convenience, safety, and general wellbeing for the user. Essentially, they helped turn my Jitterbug Smart3 into my own personal emergency response system. Now, lets get into the specifics.
- 5Star Urgent Response: In the event of any emergency, medical or otherwise, the 5Star Urgent response feature can come in handy. By pressing the dedicated button on the bottom of my Jitterbug Smart3s screen, I was immediately connected to one of Livelys IAED-certified agents who could trace my location and send help if necessary. Luckily, during my time with the Jitterbug Smart3, I had no medical emergencies however, when I lost my way on a walk through the city, I contacted an agent for assistance, and, using my location, she helped me find the nearest bus stop.
These features come in three different packages. Here is an overview of the plans and their costs.
What Is The Jitterbug Flip
The Jitterbug Flip is an easy-to-use mobile phone. And thats all it really is a mobile phone. It doesnt run applications or games, and it doesnt have a touchscreen or laptop-grade multi-threaded processor inside it its just a basic mobile phone that is designed to make calls.
The Jitterbug Flip is designed with seniors in mind it has large, easy to see buttons, a simple design that is both pocketable and durable, and it has a small display on the front of the device that displays the time and date, as well any incoming calls.
The Jitterbug Flip utilizes a flip-open design, so when its closed the buttons are hidden. This means you wont accidentally call anyone when its in your pocket. On the back of the phone, you have a 2MP camera that also doubles as a magnifying glass which you can use to read anything from the small print on letters to the newspaper.
Other cool bits include the ability to voice dial any of your contacts, a powerful built-in speaker that is SUPER loud, so youll always hear the phone ringing and a super-simple menu for navigating around the phone. The Jitterbug Flip is available in red and graphite color options.
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Comparisons Of The Top Medical Alert Systems
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Prices And Calling Plans
Where to begin? GreatCall offers a wide range of services aimed at seniors that go beyond voice minutes, texts, and data usage. GreatCall offers a range of service plans coupled with Health and Safety packages that range from $19.99-$34.99 per month. Customers may also select elements of these packaged services and add them to their basic cell service for costs ranging from nothing to $4.00 per month. Both the Flip and Smart2 require a one-time activation fee of $35 if done over the phone with an operator, or $25 if done from the GreatCall website.
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Which Cellular Network Is Best For Android Phones
Android phones are compatible with most major networks, but youll want to select a provider that offers unlimited data. Otherwise, you risk getting hefty overage charges. Currently, the best and most affordable unlimited plans are from T-Mobile.
T-Mobile cellular plans for seniors start at $27.50 per month. They include unlimited talk, text, and data, in addition to 5G access, allowing your phone to operate at faster speeds.
If youre interested in medical alert features, then you may want to consider Lively phones for seniors. Unlimited data will cost a bit more with this provider, but some plans provide access to urgent responders and board-certified doctors to help answer any medical queries.
How To Replace A Sim Around The Edge Of The Phone
If your phone doesnt have a removable back, then youll need to examine the outside edges of the phone to find the SIM tray. Its a small bay with a little hole on one side, like in the following image.
To remove it, youll need a SIM removal tool. Most phones come with one in the box, and you can buy them for very cheap, but you can also just use a small paperclip in a pinch.
To eject the SIM card tray, slide the removal tool into the hole and push. The tray might eject easily, or you might have to push with a bit of force. Either way, it should pop out without a ton of pressure. After it pops out a little, pull it out the rest of the way.
When youve got the tray out, remove the old SIM and drop the new SIM in placethe tray is notched to match the card , so you cant put it in backward.
Just pop the tray back in the way it came out , and youre good to go. Nothing to it!
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Jitterbug Smart2 Device Information And Pricing
The Jitterbug Smart2 has a one-time device fee of $149.99, plus fees for shipping and activation. After that, expect to pay for minutes, texts and data based on your usage trends. Unlimited minute, text and data packages are available for $40 per month. Unlimited texting costs $15 per month, and unlimited talking and texting costs $20 per month.
There are no cancellation fees for the Jitterbug Smart2, and you can test drive the device for up to 30 days with no commitment. Long-term contracts arent required for subscribers, so prices are based on monthly usage. Equipment protection is available for less than $5 per month as well as the cost of a deductible.
Unlimited Talk, Text & Data $40.00
Unlimited Talk, Text & Data $40.00
Unlimited Talk, Text & Data $40.00
The Jitterbug Smart2 is a smartphone from GreatCall that introduces seniors to technology via a simple, user-friendly layout. Seniors can practice snapping selfies with the 13MP camera or capture photographs of pets and grandchildren. A list-based menu lets seniors explore features and options without scrolling through a screen filled with app icons. The phone is Bluetooth compatible, so seniors can pair it with ear buds or use it to control compatible wireless devices.
The Jitterbug Smart2 phone costs $19.99 to $59.99 per month. The price varies depending on which minute, text and data package you choose.